One thing is obvious that growth and success are two major goals of any business. The first most important step to achieve that growth and success is an attempt to maintain your relationship with customers which leads your business, to obstacle-free business life in terms of satisfying customers. The best CRM for small businesses will keep you maintain customer relationships.
Establishing a robust connection between businesses and customers is basically CRM known for. Or we can simply say assisting businesses to maintain and analyze relationships with customers is the primary objective of CRM software for small businesses.
With endless insights on customer preferences and buying behavior, customer relationship management (CRM) has been accepted with open arms by businesses. And mostly being used to facilitate business marketing and sales processes. Here we will take you through to the best CRM for small business.
For the betterment of customer relationship management including all the required business tasks for any business, we have come up with the top 7 CRM software for your small business.
It goes without saying that the online and offline market is filled with plenty of useful software for business purposes. And shortlisting the best of them is quite a difficult task, in spite of that, we did it by introducing a salesmate on top of our list of best CRM for small businesses. Salesmate is considered an ideal sales solution for many small and micro-businesses. It is most admired by small and growing businesses for its affordable pricing. With lots of effective and responsive features, it offers a new way to streamline and execute your marketing and sales processing.
The salesmate comes with a built-in calling feature where users or customers can easily make calls without the requirement of leaving the system.
The initial price will cost you around starting from $12.00/month.
Free Trial: To experience its stunning features and functionalities you can go with its free trial package.
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Insightly is considered one of the best CRM software tools for small businesses to process lead management systems. Businessess seems quite pleased with its friendly user-interface which is very easy to navigate and customize & integrate. Insightly also lets you avail of various project management features such as task management and tracking. But Insightly’s offerings are limited to only small business though it does not provide custom reports or dashboards.
Insightly offers you everything you need to generate a complete view of your customers across the entire buying experience and deliver what they exactly expect.
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The unique thing about Zoho CRM is specifically designed for every sort of businessess and also achieved popularity among India’s best CRM for small businessess. This best CRM for small businesses was designed in India with the objective of generating more leads, getting more conversions, and taking your business to great heights. Zoho can be a great option for your business just check out some of its features to experience its working. In comparison to Insightly Zoho offers a bit more in terms of sales and marketing processing.
It pleases its users by offering website visitor tracking features where users can get all the deep details about the visitors from all over the world and their activities on websites including lead scoring, sales signals with pop-up notifications window about leads and more. And most of the advanced features are available only in the professional and enterprise editions.
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As exactly as salesmate, Freshsales also introduced a built-in telephony fresh caller feature to create communication with customers. Freshsales is the fourth edition that comes with easy to use features such as lead scoring, activity tracking, sales pipeline, and so on. In spite of having drawbacks of limited integrations, Freshsales can be a great option for small businesses and startups. Let’s have a look at some of the features of Freshsales. It also awarded as the 2017 Great User Experience Award.
The case-study shows that well-satisfied sales teams of business defined it as the single contact management hub that assist them to stay in control of thousands of leads and offers at the same time a simple and easy-to-navigate interface.
Also, quite popular for handling multiple aspects of the sales process, and minimize the need for users to wander around programs to get the task or process done.
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Email tracking – Tracking the information regarding who shown interest in product and services or who has just avoided them and much more to avail.
Sprout: Free for Unlimited Users
Blossom: $12/user/month, $19 month-to-month.
Garden: $25/user/month, $35 month-to-month.
Estate: $49/user/month, $65 month-to-month.
Forest: $79/user/month, $99 month-to-month
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HubSpot has always put its best foot forward to offer small businesses a completely free version of CRM software that is much popular in the business world. The software includes all of the basic features provided by CRM software, allowing you keep record of your company’s activities, including contacts and company profiles, assigning & tracking deals, and managing all of that data in a dashboard that is visible to all members. So, if you are already familiar with HubSpot then you can also use this CRM software to boost up your inbound sales.
One thing is known to every aware business owner that Hubspot also offers many interesting integrating options with other apps like SalesForce, Shopify and Microsoft Dynamics.
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No doubt like all these best CRM for business, Hubspot also offers its free version to those businesses who want to taste the flavor of its features and working.
The journey to knowing your customers well becomes much easier with salesforce’s lightening essentials feature which offers advanced contact manager that includes email integration and task reminders. You don’t have to go the extra mile to learn how to use Salesforce CRM. It seems quite simple to use it with its easy to integrate and customize options.
For lightning essential package there will be $25 per month per user
For lightning, Professional will cost you starting from $75 per month per user and more
Note:- Don’t completely rely on the prices of CRM which we have shown because the prices are not certain and expected to change any time by CRM providers.
Microsoft also offers an all-in-one solution for sales and marketing teams, Dynamics 365 can assist businesses with marketing automation, lead generation & tracking, streamlining sales processes. Obviously, 365 lets users connect with other Microsoft apps like Outlook, Lync, Word, Excel and so on.
Unfortunately, Microsoft Dynamic does not offer its user a free trial version to explore its functionalities and features.
Also, we have discussed earlier that CRM lets small businesses establish sales pipeline stages as well as manages and keeps track of activities within each stage with features such as alerting and automating emails. So these are the following basic advantages that every business wants to have.
Above mentioned CRM with its stunning features will assist you to realize the importance CRM for small businesses and how it can assist you to attain well-established relationships with customers and how you can understand your customers well by fulfilling their desire. Basically, contact organization, sales reporting, customer segmentation, are major reasons why CRM is preferred and used by businesses.
No surprise, in the world of everyday changing technology there are a number of CRM software that stands out in the market for business purposes. Therefore being a small business owner, you are responsible to identify your needs or requirements so that you would be able to make better decisions in selecting the best CRM for your small business.
Always relying on one statement that price would be certain as you have read over the internet. actually, that statement doesn’t hold water always. Great things always come costly and prices are supposed to change anytime.